My safety gathers personal information essential for providing its safety services. This includes:
- My safety gathers personal information essential for providing its safety services. This includes:
- Location data: Realtime GPS coordinates when the user activates the “SOS” button.
- User generated content, including voice recordings and chat messages during emergencies and any additional information which has been voluntarily provided during emergency situations.
- No special category or financial data will be stored on my Safety.
Processing of Data for: MySafety processes personal data to:
- Enable live location sharing through the SOS button for immediate assistance.
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Identifying danger zones based on SOS activations for informed decision-making.
- Facilitate communication through voice recordings and chat tools.
- Data is collected through user interactions with the app, including registration, SOS activation, location services activation and usage of communication features.
- My safety. Collects data to enhance your personal safety which includes real time communication, personalized assistance during emergencies and danger zone identification.
- The servers hosting the data for the MySafety app are located within the EEA, (European economic Area) specifically in the United Kingdom. This strategic choice of server location ensures compliance with data protection regulations especially the GDPR. The UK, being part of EEA adheres strongly to the GDPR, which sets high standards for the protection of personal data. Storing user data within the UK region ensures strong compliance with the legal framework and principles outlined in the GDPR. By choosing UK/EEA My safety is committed to prioritizing the privacy and security of user data. We aim to provide users with the assurance that their personal information is stored and processed in compliance with the Highest data protection standards.
Why we collect Your data:
My Safety collects data to:
- Enable live location sharing for swift assistance during emergencies
- Identify any danger zones based on SOS activations for informed decision making.
- Facilitate communication through voice recordings and chat tools.
- Tailor responses and services to individual needs based on user provided information.
Legal justification for Data Processing:
- User consent serves as the legal justification for processing personal data. Users explicitly provide consent during the registration process and emergency activations.
Data Deletion and retention:
- MySafety retains user data only as long as it is necessary to deliver its services and comply with the legal requirements. Once that data is no longer needed, it will be securely deleted or anonymized following GDPR regulations. (this will be till after exams as that is what has been highlighted by the Module Lead). After exams all data will be deleted.
Sharing of Personal Information:
- MySafety is committed to providing you. With the best and most secure safety services. To improve our service delivery, we may need to share personal information, including your location with trusted service providers. We want to be transparent about this process ensuring that. Your data is handled responsibly and in accordance with applicable regulations which includes the general data regulation (GDPR).
Trusted service providers:
- my safety may collaborate with external service providers to consistently offer you improved and optimized services. One such provider is google maps which will assist us in providing accurate and real time location services. When you use my Safety app, your location information may be shared with google maps for the sole purpose of displaying your location on the map and facilitating live location sharing features.
Adherence to GDPR:
- we want to assure you that any. Service provider we engage with is carefully selected, and we ensure that they adhere to the GDPR regulations. This means that they are committed to handling your personal information responsibly, maintaining its confidentiality and implementing the appropriate security measures.
Google maps Integration:
- Google maps is integrated into MySafety to provide you with precise location data. When you activate the SOS button or use other location based features on the app (i.e. sharing location), your coordinates may be shared with google maps to accurately display your location to trusted contacts.
Your location data:
- Your location data is a very crucial element of our services, especially during emergency situations. By sharing this information with trusted service providers like Google maps, we aim to ensure that your location is accurately communicated to facilitate a swift and coordinated response.
Security measure:
- we take the security of your personal information very seriously. Our service providers, including google maps are chosen based on their commitment to implementing robust security measures. This includes encryption protocols and data protection standards to safeguard your information.
Your control and consent:
- You have control over your data. The MySafety app provides you with settings to manage your preferences, including the ability to enable or disable location services. Your consent is paramount, and we respect your right to choose how you want your information to be used.
Changes to any sharing practices:
- Any changes to our practices regarding the sharing of your personal information will be communicated through the app. We encourage you to review our privacy policies and settings periodically to stay informed. Your Safety and privacy are our top priorities and If you have any questions or concerns about the sharing of your personal information. Please contact us via email (see below).
- Users will have the right to erase, access, rectify, restrict., or object to the processing of their personal information. They also have the right to data portability and the option to raise any complaints to a supervisory authority.
Right to access:
- you have the right to request access to any copies of your personal data held by MySafety.
Right to rectification:
- you have the. Right to request the correction of any inaccurate information that is held by MySafety. Furthermore, you can request us to complete information that you believe is incomplete.
Right to erase:
- you have the right to request your personal data to be deleted from my Safety under certain conditions. We will securely erase your data when it is no longer needed for the purposes for which it was collected. (Ideally after exams).
Right to restrict any processing:
- you have the right to request my Safety to. Restrict the processing of your personal data by MySafety Under certain conditions. This Means that we will limit the ways we use your data while maintaining its storage.
Right to object Data processing:
- you have the right to object to MySafety’s processing of your personal data under certain conditions. We will respect your objection and assess the necessity of processing your data.
Right to Data portability:
- You have the right to request the transfer of the data that MySafety has collected about you to another organization or directly to you under certain conditions this allows you to have control over your data.
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To exercise any of the rights mentioned, you may please contact MySafety through the apps designated support channels or via email (scroll down below to see emails you can contact). We will respond to your request within 7-14 days.
- MySafety will implement data encryption, access limits and regular backups to ensure the security of user’s personal information and confidentiality/integrity of user data.
- To ensure the security and privacy of your data we may need to request additional information to verify your identity before processing your request. This is to prevent any kind of unauthorized access to your personal Information.
- MySafety does not use personal information for marketing purposes.
- This cookie policy is going to tell you how we use cookies and similar technologies on our app. By using my Safety, you give full consent to the use of cookies as describe in this policy.
What are cookies:
- small text files which are placed on your device when you use Our app they help us enhance user experience by remembering your preferences and providing content that suits your needs and therefore analyzing the app performance.
Types of cookies we use:
- a. Essential cookies: these are necessary for the basic functionality of our app e.g. Cookies that keep you logged in.
- b. Authentication cookies: these cookies are crucial for user authentication after log in, they ensure that you remain logged in as you navigate through the different sections of the app.
- c. Identification and authentication cookies: we use cookies to uniquely identify your device and authorize your access to specific features and resources within the mySafety app.
- d. Password Hashing cookies: For enhanced security, we use cookies to securely hash and store your password, ensuring that sensitive information is protected.
- e. Analytics cookies: this helps us understand how you interact with the app and enable us to improve features/ overall performance. The information is anonymized and aggregated.
- f. Functionality cookies: These enhance your experience by remembering your preferences. E.g. frequency use of SOS button.
How we use cookies:
- We use cookies to make your interactions with the app more efficient and personalized. They help us analyze app usage patterns, identify areas for improvement and enhance overall performance. It will also store your preferences making it easier for you to navigate and access relevant content.
Consent Mechanism:
- By using the MySafety app you agree to the use of cookies as described in this policy. We provide a cookie banner during the apps onboarding process which will all you to manage your cookie preferences.
Managing your Cookie preferences:
- You have the option to control and manage your cookie preferences. This can be done through the app settings where you can choose to accept or reject certain types of cookies.
Third party cookies:
- My Safety does not use third party cookies for tracking and advertising purposes. All cookies used within the my Safety app are for essential functions related user authentication, identification, authorization, and password hashing.
Duration cookies:
- Session cookies which are deleted when you close the app and persistent cookies which are stored for a specific duration, enhancing your experience over multiple sessions.
Changes to our Cookie Policy:
- Any changes to our cookie policy will be communicated through the app. We recommend reviewing this policy periodically to stay informed about how we use cookies. If you have any questions or concerns about cookie policy or data privacy practices please contact us through the apps designated support channels.
Cookie Security:
- our cookies will be transmitted securely using encryption protocols to protect your data during the transmission process. Cookies are designed to be accessible only by the MySafety app and are not shared with external parties.
Privacy Policies of Other Websites:
- The apps privacy policy applies solely to MySafety. Users accessing external websites through the app are encouraged to review the privacy policies of those sites.
Changes to Our Privacy Policy:
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MySafety may update its privacy policy. Changes will be communicated through the app. Users are advised to check for updates regularly.
- If you have any questions about MySafety privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
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if you believe that MySafety has not adequately addressed your concerns, you have the right to file a complaint with the relevant supervisory authority (see below). My safety is dedicated to upholding your data protection rights and ensuring the highest standards of privacy and security.
How to contact the appropriate authority:
- Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Module Lead.
Email address: p.andriotis@bham.ac.uk